Privacy Policy

Last updated:

1. Data We Collect

We collect information you provide directly to us when you contact us, request information, or sign up for our services. This may include your name, email address, phone number, and any message content you choose to share.

We also collect limited technical data that helps us operate and secure our website, such as browser type, device information, approximate location derived from time zone, and basic usage logs (for example, timestamps of requests). We do not intentionally collect sensitive categories of personal data.

We do not use third-party tracking pixels on this page. If other areas of our site use analytics or essential measurement, it will be described in the applicable cookie notice and you will have appropriate choices where required.

2. How We Use Data

We use personal data to provide and improve our services, respond to inquiries, manage requests, and communicate with you about your interactions with ActFelt Studio.

Typical purposes include: delivering requested information, scheduling or confirming services, sending administrative and service-related messages, preventing fraud and abuse, debugging and maintaining our systems, and improving the quality of our offerings.

Where legally required, we will obtain consent before sending promotional messages. You can opt out of non-essential communications at any time by following the instructions in the message or by contacting us directly.

3. Your Rights

Depending on your location, you may have rights to request access to your personal data, correct inaccuracies, delete data, restrict or object to certain processing, and request a portable copy of your information.

To submit a request, contact us using the details in the Contact section. For security, we may need to verify your identity before processing requests. We aim to respond within 30 days, or as required by applicable law.

4. Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, including to provide services, maintain records, resolve disputes, and comply with legal obligations.

When data is no longer required, we delete it or anonymize it where feasible. Retention periods may vary based on the type of information and applicable requirements.

5. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, disclosure, alteration, or destruction.

No method of transmission or storage is completely secure. If you believe your interaction with us is no longer secure, please contact us promptly.

6. Cookies

Cookies are small text files stored on your device. We may use essential cookies to make the website function properly (for example, remembering basic preferences). If we use additional categories of cookies (such as analytics) on other pages, you will be provided with appropriate information and choices as required by law.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. International Transfers

If you access our services from outside the country where our systems or service providers operate, your information may be transferred across borders. When required, we use appropriate safeguards to protect your information in line with applicable data protection laws.

8. Children

Our services are not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us and we will take appropriate steps.

9. Changes to This Policy

We may update this policy from time to time to reflect changes to our practices, technology, legal requirements, or other factors. We will post the updated policy on this page and revise the “Last updated” date above.

10. Contact

If you have questions or requests regarding this privacy policy:

Email: [email protected]

Phone: +1 (415) 555-0147